Importance

• Employees are Coplus most important assets. Through education, training and a friendly working environment, we can enhance employees’ abilities and create a happy company together.
• Continue to pay attention to industry salary information every year and provide competitive performance-oriented salary and benefits.

Communication channels and response methods

• Labor-management meeting/welfare committee
• Employee satisfaction survey
• Morning meeting
• Annual employee performance appraisal
• Occasionally organize training courses (internal and external) to cultivate employees and train talents for job retention

Focus on issues

• Compliance
• Employee Benefits and Salaries
• Occupational Health and Safety
• Workplace bullying
• Sexual Harassment Prevention

Contact information

• Human Resources Section Chief
• Extension: 1437
• Email: employee@coplus.com.tw

Importance

• The support and cooperation of partners is one of the key factors for Jukai’s sustainable development.
• Supplier Conference and Supplier Complaint Channel

Communication channels and response methods

• Hold supplier conferences from time to time
• Regular supplier evaluation every year
• Provide supplier complaint channels

Focus on issues

• Corporate governance and operating performance
• Supplier management

Contact information

• Deputy general manager
• Extension: 1701
• Email: supply@coplus.com.tw

Importance

• Consumer satisfaction is the driving force for Coplus sustainable development
• Customer support is our important operating goal
• Strategic alliance with partners to obtain technical support and jointly develop products to create maximum value for the company

Communication channels and response methods

• Hold regular business meetings to understand customer needs and improve customer satisfaction
• Product exhibitions and customer visits
• Customer complaint handling form

Focus on issues

• Integrity management
• customer relationship management

Contact information

• Sales manager
• Extension: 1601
• Email: customer@coplus.com.tw

Importance

• Maintain good communication with all media and be able to assist in conveying the group's message

Communication channels and response methods

• Public Information Observatory Announcement
• Send press releases promptly
• Hold press conferences from time to time

Focus on issues

• Corporate Governance and Operational Execution Status
• Company prospects and profits
• Integrate Coplus reports and comments

Contact information

• Coplus Spokesperson
• Tel: 0965-386657
• Email: ir@coplus.com.tw

Importance

• Follow relevant regulations and communicate with government agencies
• Jointly promote the sustainable development of enterprises

Communication channels and response methods

• Official document
• Participate in publicity meetings for government agencies
• Special visit
• Participate in publicity meetings for government agencies
• Participate in the operation of the environmental safety organization in the park

Focus on issues

• Compliance
• Occupational Health and Safety

Contact information

• Head of Management Section
• Extension: 2101
• Email: csr@coplus.com.tw

Importance

• Communities and NGO groups are good partners for Jukai in practicing corporate social responsibility.

Communication channels and response methods

• Special visit

Focus on issues

• Integrity management
• Social care

Contact information

• Management Section Chief
• Extension: 2101
• Email: ngo@coplus.com.tw

Importance

• Global investors who have invested or are willing to invest, including corporate investors and individual investors, etc.
• Annual general meeting of shareholders and issuance of annual report

Communication channels and response methods

• The investor information area of ​​the company website discloses financial information and corporate governance-related information
• Dharma exposition conference held every year

Focus on issues

• Corporate Governance and Operational Execution Status
• Company prospects and profits
• Integrate Coplus reports and comments

Contact information

• Spokesperson
• Tel: 0965-386657
• Email: ir@coplus.com.tw

Importance

• All employees are required to abide by the integrity management policy

Communication channels and response methods

• The rules and regulations under the investor information section of the company's website fully disclose the company's specific reporting system.
• Reporting of sexual harassment and workplace bullying: reporting channel E-mail: employee@coplus.com.tw

Focus on issues

• Integrity management
• Social care
• lllegal and immoral

Contact information

• Corporate Governance Officer
• Extension: 1404
• Email: employee@coplus.com.tw